What types of payment do you accept?
We
accept any of the following convenient and secure methods of
payment:
- Visa, MasterCard, American Express, and Discover
- PayPal
- ECheck
- Cashier's Check/Money Order
- Personal Check (checks must clear before order is shipped)
ProAudioToys.com is a verfied Authorize.net Merchant, keeps an updated SSL certificate for encryption of all customer data, and is McAfee Secure (tested daily) to keep the site (and your information) secure.
If another store has a lower price than you, should I
purchase the item from them?
No. Of course not! If
you let us know about the other store's price, we can correct
the problem immediately. Remember, ordering from other stores is
risky and does not benefit us in any way.
How fast are my orders shipped?
Orders are shipped
on the same day placed if orders are placed by 2pm PST. Orders placed
after 2pm PST will be shipped within 24 hours. Weekend orders will
ship on Monday.
How will my order be
shipped?
ProAudioToys ships primarily FedEx, but can
accommodate any preference from a wide range of carriers including
UPS, USPS and others.
How do I know if an item is in stock?
If an item
is out of stock, it will clearly be labeled as "Out of
Stock" on the product description page. We work
hard to keep up-to-date with stock quantities. If you
place an order that is out of stock, you will be notified
immediately of the expected arrival date. You will have the
option to wait until the item arrives or receive a complete refund at
any time.
Is a Return Authorization
(RA) required for returns?
Yes, please see our Return/Exchange
Policies page.
Can I contact ProAudioToys' Customer Support Department
on-line?
Yes, ProAudioToys' customer support e-mail
address is services@proaudiotoys.com.
What are ProAudioToys' business
hours?
Of course, you can order online 24 hours a day.
We also have representatives standing by to take your orders
from 8:00 a.m. to 6:00 p.m. PST, Monday through Friday. Call toll
free: 1-866-485-6649 |